Monday, December 23, 2019

Conflict Resolution And Business Transactions Essay

Introduction Conflicts happen in personal and professional situations every day. The individuals involved in disagreements or decision making normally aim to achieve the best possible resolution. A method to resolve issues is through negotiation. Negotiation is a communication process where the parties involved can interact with each other in an attempt to arrive at a resolution to the conflict that is mutually accepted. In fact negotiation is the most common approach used to make decisions and manage disputes (Moore, N.D). Believe it or not, everybody is a negotiator. Unknowingly most people act as negotiators in their everyday interactions with friends, family and co-workers (negotiations.com, 2014). When people are placed in a professional environment as a negotiator they have to be knowledgeable of the different negotiation methods and strategies so they can be successful. There are several negotiation methods that can be adapted to a particular situation based on the des ired resolution. This paper shall try critically analysis why the bilateral negotiation method is the most preferred method for conflict resolution and business transactions by examining its two formats of negotiation: distributive (bargaining) and integrative (collaborative). Negotiation Formats--Distributive and Integrative While there is several negotiation methods in existence that cover negotiating with your family members over which television show to watch to settling a businessShow MoreRelatedHistory Of Adr And Conflict Management Essay1462 Words   |  6 Pagesreview of the literature discusses the history of ADR and conflict management. Additionally, this section discusses the four principal ADR processes Mediation, Arbitration, Negotiation and Conciliation as part of the conflict resolution mechanisms. The theoretical framework and guiding theories were explored. 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